- What is "Remarketing"?
Remarketing can be understood as the sale of products
(new or second hand) coming from production excesses,
surpluses of wholesalers' stocks, used demo units,
and also material coming from leasing or renting companies.
- Why use reconditioned equipment and elements
as opposed to new ones?
The choice of reconditioned equipment and components covers
in most cases exactly the same need at more reduced prices,
which range between a 50% to 80% discount of the new equipment list
prices. These units are previously checked (with the security that
they are in perfect working order) and with a minimum warranty of 90 days.
- What is the length of the warranty
commitment period in reconditioned products?
The reconditioned products are supplied with a standard 90 day
warranty. This term can normally be increased up to 12 months,
or even more, for all those cases in which a longer coverage period
is necessary, and always by means of a previous request by the customer.
- What does the warranty cover
on reconditioned products?
The warranty commits, only, to the replacement of defective units.
- What is the security that reconditioned
products are in perfect working order?
As if they were new!. In some cases the products are brand new
and have never been used. Before the equipment is supplied,
all the products are thoroughly checked, and guaranteed to be
in a state of perfect working order. Reconditioned equipment is tested
and at times go through even a more rigorous and exhaustive check
than brand new units.
- Why use the rental system?
The possibility of rental allows the use of the units during
a period of time previously established, for those cases in which
the customer does not need them for an indefinite period of time,
or has decided to carry out verification tests prior to a definitive purchase,
assuring that the customers choice completely meets his needs.
And also with the advantages of being able to extend the initial term as needed
or to buy the unit definitely during or at the end of the renting rental term
at a reduced price.
- What is Multifunction equipment?
It is equipment which meets in one only element all or some
of the performances of: printer, photocopier, scanner and fax.
This means convenience of use and a saving of space and installations.
- In which cases is the use of Multifunction
equipment advisable?
The Multifunction equipment is especially recommended to provide
services to companies, offices of professionals or even for private use
which don't have the need of large quantities of copies or prints,
and that having an only system receive great quality in the service of all
its functions.
- Why use original consumable supplies?
The original consumable supplies count with all of the manufacturers quality
controls to insure the optimum performance of the machines. The use
of alternative supplies could damage the equipment and cancel the
manufacturers warrantees, besides reducing the quality of the end result.
- What is a Page Pack?
It is a service that Xerox offers in some printers and which includes
the maintenance and the consumable supplies for a determined period
of time (minimum one year) and for a specific maximum number of copies.
This formula allows to know in advance what the monthly fixed cost
will be (in consumables and maintenance) for the use of our machine.
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